Conflict is an unfortunate reality that healthcare professionals must navigate daily. Whether you’re running a busy GP practice, managing a clinic, overseeing a pharmacy, or working in primary care, the ability to handle challenging situations effectively is crucial. This post delves into key strategies for managing conflict and ensuring the safety of both staff and
Improving safety for Lone Workers: Three Considerations For Employers
In the rapidly evolving workplace, the safety of employees – particularly those who work alone – has emerged as a key area of focus. This post, based on a recent Dynamis training session, summarizes three key considerations for workplaces seeking to improve lone worker safety. Risk assessments Why are risk assessments important for lone workers?
The ‘classroom model’ in conflict management and physical restraint is problematic
A traditional ‘classroom model’, which has been a cornerstone of education for centuries, emphasises learning and performing skills in a neutral setting. In fields like conflict management and physical restraint training, this model may not be the most effective for your people. Here we evaluate some strengths and weaknesses of the classroom model before contrasting
Who should we send on the training?
In large-scale organisations, determining who the right people are to send on conflict resolution, personal safety or physical interventions training programmes is critical. In this article, Dynamis offers insight into why this is the case, as well as posing some questions that will help you partner with training providers to develop an efficient, engaging and
One NHS Trust’s experience of using the scenario-driven approach to transform PMVA training
A group of NHS Highland trainers have been applying Dynamis’ scenario-driven approach to their PMVA training since 2022 and have experienced some startling results, with one cohort reporting a 72% uplift in confidence about safely breaking away from violent contact. The NHS Highland team reported their experiences at an update to the GSA membership’s annual