Conflict Management Trainer Course We are delighted to announce that Vistelar Conflict Management Train-the-Trainer will be coming to the UK in December this year! This five-day conflict management trainer course certifies individuals as instructors for Vistelar’s Conflict Management for Contact Professionals training programme, so they are authorised to teach this program within their organization. This conflict
How to show people respect during conflict Gary Klugiewicz here, Director of Training at Vistelar. Of all of the four Vistelar cards, my favorite one is the green card. It’s their treat people right card, because you use it for so many things. And one of the big things you do is when someone asks
Leveraging modern research into coaching and learning you can make the changes needed to get the very best results from training delivery in your Conflict, Personal Safety and Restraint programmes. Rigorous approaches by trainer/advisors in violence management are increasingly required, and this methodology can supercharge your courses, without changing the system of tactics you teach. Enhance the design and structure of your training
Safeguarding Employees After Incidents How Proper Post-Incident Processes can Protect your People David Blocksidge, Expert on Witness Error and Trauma: “What we’ve tried to do is incorporate what we’ve learned – and what’s known – from critical-incident training and post-incident training, with regards to how an affected individual may have reacted during the event, what
How to end a conflict?Closure as an essential component of ending a ConflictIn Vistelar training we talk a lot about the six Cs of conflict management. The six Cs stand for first of all context, what we know about the situation when we get there. Contact, our initial contact. Sometimes it moves from there to
February 27, 2025
January 31, 2025
December 17, 2024
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