Restaurant Conflict: Training for restaurant staff in facing anti-social behaviour

Restaurants are venues for conflict – ask any staff Anti-social behaviour and restaurant conflict ...

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Reducing Hospital Violence through Training

Reducing Hospital Violence – “we could be non-escalatory versus relying on de-escalation” “Hi, I’m ...

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What are key Values for Restraint Reduction?

What are key Values for Restraint Reduction? If we focussed more on NON-escalation, it ...

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Hospital Violence Reduction – Violent Drug-Seekers

“the word on the street is that Emergency Departments keep a lot of drugs.  ...

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Hospital Violence Reduction – Legislative Landscape

There is a trend in many countries to bring into play specific legislation which ...

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Hospital Violence Reduction – Organisational Commitment

Leadership Commitment to the Hospital Violence Reduction Project Sometimes in the hospitals we visit, nursing staff ...

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