How to NOT end up on Panorama; decision making as culture.

Over time, decision-making becomes culture.💡 If more team-members spoke up, more effectively and more often, ...

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Conflict in a Childrens Hospital

Conflict in a Childrens Hospital - interview with Gerard O'DeaGerard: I'm Gerard O'Dea, Director ...

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Resolve Conflict: Beginnings and Endings in NHS Conflict Resolution

In looking at how to resolve conflict scenarios for the emergency department and the ...

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Conflict Resolution across Cultures

Conflict Resolution across Cultures can be tricky! In our experiences deliveringconflict management courses in ...

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Healthcare Communication and Language Types in Conflict Resolution

As vehicles for our training content in Healthcare Communication for one Emergency Department team,  ...

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Empathy in Conflict Resolution : The Paradox for NHS Teams

Empathy in Conflict Resolution is so important that we really wanted healthcare teams to ...

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