February 10
Gerard O’Dea is a conflict management, personal safety and physical interventions training consultant. He is the training director for Dynamis, a specialist in personal safety and violence reduction initiatives and the European Adviser for ‘Verbal Defense and Influence’, a global programme which addresses the spectrum of human conflict. www.dynamis.training
Gerard’s book on Lone Worker Personal Safety is available on Amazon Kindle and Paperback.
Tags
ask, effective communication, five maxims, give context, give options, listen, non-escalation, personal safety, second chance, supportive atmosphere
Conflict is an unfortunate reality that healthcare professionals must navigate daily. Whether you’re running a busy GP practice, managing a clinic, overseeing a pharmacy, or working in primary care, the ability to handle challenging situations effectively is crucial. This post delves into key strategies for managing conflict and ensuring the safety of both staff and
Read MoreIn the rapidly evolving workplace, the safety of employees – particularly those who work alone – has emerged as a key area of focus. This post, based on a recent Dynamis training session, summarizes three key considerations for workplaces seeking to improve lone worker safety. Risk assessments Why are risk assessments important for lone workers?
Read More