Conflict Resolution Mindset for Success
Conflict is an unfortunate reality that healthcare professionals must navigate daily. Whether you’re running a busy GP practice, managing a clinic, overseeing a pharmacy, or working in primary care, the ability to handle challenging situations effectively is crucial. This post delves into key strategies for managing conflict and ensuring the safety of both staff and
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In the rapidly evolving workplace, the safety of employees – particularly those who work alone – has emerged as a key area of focus. This post, based on a recent Dynamis training session, summarizes three key considerations for workplaces seeking to improve lone worker safety. Risk assessments Why are risk assessments important for lone workers?
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A traditional ‘classroom model’, which has been a cornerstone of education for centuries, emphasises learning and performing skills in a neutral setting. In fields like conflict management and physical restraint training, this model may not be the most effective for your people. Here we evaluate some strengths and weaknesses of the classroom model before contrasting
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A group of NHS Highland trainers have been applying Dynamis’ scenario-driven approach to their PMVA training since 2022 and have experienced some startling results, with one cohort reporting a 72% uplift in confidence about safely breaking away from violent contact. The NHS Highland team reported their experiences at an update to the GSA membership’s annual
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