Staff members from Aberdeenshire Council have praised the effectiveness and practical value of de-escalation training delivered by Dynamis, with participants highlighting the transformative impact on their professional practice.
The comprehensive training session, which included managers, social workers, and care professionals from various departments, received outstanding feedback for its practical approach and relevance to real-world scenarios. Participants particularly valued the trainer’s ability to adapt content to address specific organizational needs and clarify legal requirements within educational and care settings.
A Senior Practitioner and Mental Health Officer noted the unique nature of the training, stating that “colleagues in my role have no other training like this.” The course’s emphasis on active listening and non-verbal communication was particularly celebrated, with participants gaining confidence in managing challenging situations.
Key benefits highlighted by participants included:
- Practical scenario-based learning in a safe, supportive environment
- Customised content addressing specific workplace challenges
- Clear guidance on legal frameworks and proper procedures
- Enhanced understanding of communication and de-escalation techniques
The training consistently exceeded expectations, with participants awarding high satisfaction scores and particularly commending the trainer’s expertise and ability to create an engaging learning environment.
Gerard O’Dea, Director of Training at Dynamis, commented: “We are committed to delivering de-escalation training that directly addresses the unique challenges faced by each organization we work with. Our approach continues to evolve based on participant feedback and specific organisational needs, ensuring that our training remains relevant and practical.”
Organisations interested in exploring de-escalation training opportunities are invited to contact Dynamis at info@dynamis.training to discuss their specific requirements and how we can support their staff development needs.
