Healthcare Myth 2: If I Say Something It Will Make Things Worse
Silence always carries an uspoken message. When faced with disrespectful or threatening language, the silence of onlookers is loaded with meaning. Usually, their silence means they are afraid or unsure of what to do. Yet silence is usually how we answer anti-social and even threatening behavior in the public setting.
https://www.youtube.com/watch?v=r-rHqR3HFNk
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In June 2024, Dynamis Training travelled to the Caribbean to serve as trusted adviser and coach to the Ministry of Health in Trinidad and Tobago. Our mission: to improve outcomes for individuals experiencing emotional or psychological disturbances when they interact with public service staff. The collaboration represented a step towards improving approaches to mental health
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Conflict is an unfortunate reality that healthcare professionals must navigate daily. Whether you’re running a busy GP practice, managing a clinic, overseeing a pharmacy, or working in primary care, the ability to handle challenging situations effectively is crucial. This post delves into key strategies for managing conflict and ensuring the safety of both staff and
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In the rapidly evolving workplace, the safety of employees – particularly those who work alone – has emerged as a key area of focus. This post, based on a recent Dynamis training session, summarizes three key considerations for workplaces seeking to improve lone worker safety. Risk assessments Why are risk assessments important for lone workers?
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A traditional ‘classroom model’, which has been a cornerstone of education for centuries, emphasises learning and performing skills in a neutral setting. In fields like conflict management and physical restraint training, this model may not be the most effective for your people. Here we evaluate some strengths and weaknesses of the classroom model before contrasting
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