Violence Reduction Programmes
Whole Organisation Programmes for the Reduction of Violence and Aggression
Our small but specialist training team has devised and delivered programmes of change for organisations who are looking for a comprehensive approach to the reduction of aggressive and violent behaviour in their services.
For example, our programmes are built from step-by-step building blocks:
- thorough training needs analysis, based on strategic goals from top management
- staff surveys and observations of operational work environments to pinpoint root causes
- detailed analysis of interactions between people in the operational context and their needs
- evidence-based reporting on the trigger-points for aggression in the service workplaces
- documented training plans with associated learning outcomes
- a values-based approach to improving interpersonal communication at all levels within the organisation
- treating people with dignity by showing them respect, in every interaction with clients and customers
- teamwork and clarification of the duties and powers of staff in creating safe and secure environments
- personal safety strategies which truly increase confidence through evidenced competence
- hierarchical tactics for containment, escorting, holding and immobilisation from touch to mechanical devices
- wider-context environmental issues about the built environment, including its ambience and security
- recommendations about staffing, recruitment and selection
To learn more about how we can help you to systematically reduce the incidence of violence and aggression in your organisation, please get in touch using the contact tools on this page or simply call 0844 812 9795
Conflict Communications Programme
Personal Safety Skills
Physical Intervention and Restraint
